FAQ/SHIPPING & RETURNS

When will my items ship?

Items will ship within 24 business hours after your order is placed.  The normal delivery timeframe for ground shipping is within 2-3 business days. Please note that business days are Monday-Friday and do exclude holidays and weekends at which time your order will ship the next business day. 

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Do you accept returns?

We currently do not accept returns however we do accept exchanges if there a defect with the item. If a defective item is received, please contact us at info@pumpmamapump.com with details of the product and the defect. Generally, we will replace the item for an item of equal value. 

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Do you ship Internationally?

Yes, we do currently ship internationally however the general timeframe for delivery will be adjusted due to international shipping times. 

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What happens if an item is out of stock?

If an item is currently out of stock but you would still like to purchase the item, please email us directly at info@pumpmamapump.com and we will assist you with placing a direct order.

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